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Professional Summary

My background is diverse with 27+ years of professional experience with computer and network administration. Strong ability to adapt and adjust to the latest innovative technology. I also have management experience of implementing technology while minimizing cost. Training individuals in the use of technology is a strong passion of mine.


Continuous Education using Plural Site, college and other Technical Training opportunities. Bachelor’s Degree equivalent and 37 years’ experience with computers.

  • Associate of Arts, Skagit Valley College 2014


  • SQL Server: Common Query Tuning Problems and Solutions

  • SQL Server: Maintenance Plans

  • SQL Server DMV Diagnostic Queries

  • SQL Server: Installation and Configuration

  • SQL Server: Administration

  • SQL Server Management Studio by Example

  • Introduction to WebMatrix

  • Graduate of Anacortes High School w/Graphic Honors

  • Getting Started with Entity Framework 6 Database First using MVC 5

  • Learn About ASP.NET MVC

  • Front-End Web Development Quick Start With HTML5, CSS, and JavaScript

  • Intro to ASP.NET MVC 5 (C#)

  • SharePoint Fundamentals

  • Manage Office Data with SharePoint 2013

  • SharePoint Workflow - Web Service

Key Skills
  • IT & Telecom

  • Microsoft

    • Office 2010 - 2019:
      Publisher, Word, Works, Excel, Access, PowerPoint, Skype

    • Sharepoint

    • Azure

  • Database Administration (Microsoft, Access, SQL Query 70-461, 2008 SQL Server 70-432)

  • Graphic

  • Publishing

  • AutoCAD

  • ArcGIS 10.6.x

  • HAM/CB Radio

  • Resources & Infrastructure

  • Bring Your Own Device (BYOD)

  • Designing a website/App for the user is key to keeping that user coming back. I have been part of good and bad UX design over the years. I always seek to make things as simple as possible and understandable.

  • Administration Process Proficiency and evaluation

  • Technology streamlining

  • Networks & protocols: Cable, DSL, SSL, TCP/IP,IPX, LAN, WAN, GPS, MDC, VOIP

  • Wireless network systems

  • Cisco routers.

  • Direct, live multi-camera recordings

  • Web Programming:

    • ASP.NET 3.5, 4.7.2, 5+ Classic ASP,


    • PHP, CGI, PERL,

    • JAVA

    • HTML, XML, CSS 3.0

    • WordPress, Wix, Square Space

  • Audio/Visual:

    • Crestron

    • Biamp

    • AV Distribution

    • CMS systems

    • Pioneer

    • Yamaha

    • Audio Engineer with Mackie and Presonus StudioLive Mixers.

    • Digital & Analog Systems

  • Audio/Video Cont.

    • Live Video meeting Productions

    • Video editing.

    • Security Camera installation

  • Operating Systems:

    • Windows 11

    • Windows 10

    • Windows XP

    • Windows 2022 Server

    • Windows 2019 Server

    • Windows 2016 Server

    • Windows 2008 Server

    • Linux

    • Unix

    • Ubuntu

    • MAC

    • Android

    • iOS

    • other mobile systems

  • 3rd party Software Management

  • Project Management

  • Design & Engineering 

  • Adobe Products:

    • Photoshop

    • Illustrator

    • InDesign

    • Flash

    • Coldfusion

    • Premier

Work Experience

IT Support and Network Administrator                                  January 2021 – December 2022
South Whidbey Fire / EMS, (360) 321-1539, 5579 Bayview Road, Freeland WA 98260

  • Network Administrator for South Whidbey & Central Whidbey Fire departments

  • Handle all customer server and technical challenges

  • Maintain System Administration duties of 3 Hyper-V Host Machines with 14+ virtual servers for both fire departments

  • SharePoint Management

  • Photoshop used on a regular basis.

Desktop Computer Technician, Audio Visual and Web Support             Jan. 2006 - Dec. 2020

Island County, (360) 679-7305, 1 NE 7th Street Coupeville, WA

  • Handle Technology request from 400+ county individually and with fellow Information Technology Department staff.

  • Train multiple county departments’ heads and employees on new, existing, software, and hardware.

  • Evaluate, recommend, and facilitate purchases for replacement hardware and software upgrades with multiple software/hardware vendors.

  • Audio Visual support technician for all video and communication services

  • Setup, Web Editor, and Assisted with configuring the SharePoint Server(s).

  • Photoshop was used on a regular basis.

Vice-President                                                                                                       1997 to present

Island County Fair Association, (360) 221-4677, 819 Camano Ave. Langley, WA​

  • Train superintendent volunteers on Fair services

  • Chairman for Fundraising, Volunteer Involvement Committees

  • Entertainment Committee and Stage Manager

Network Administrator                                                                 April 2003 to December 2005

Christian Interactive Network, 600 SW 3rd Street Pompano FL

  • Create and introducing Design for web page content pertaining to the clients vision and goals.

  • Perform day-to-day systems maintenance tasks, such as system backup, recovery maintenance and technical problem resolution for 65+ servers.

  • Responsible for general system support for networking hardware, software, servers, desktop PC systems, Exchange server, Internet/Intranet communications and ability to analyze needs to develop and implement new systems.

  • Manage DNS IP management for all websites on all 65+ servers & 500+ Websites

  • Email server management and span/virus and blacklist updates and upkeep


Technology Professional                                                                 February 2003 – April 2003

Gateway Computers, Florida

  • Manage and maintain vendor relationships as they pertain to currently used equipment, application, servers and/or related equipment to be installed.

  • Answer phones. Took an average of 40+ phone calls a day with an average of 15 minutes per call and 80% problem solution rate

  • Assisted with my other team technicians on a regular basis.

  • Establish and manage technical standards, methods, practices and priorities.

Web Administrator                                                                                     May 2000 – Dec. 2002

OneHope International, (954) 975-7777, 3111 SW 10th Street Pompano, FL

  • Update and create websites for 6 regional coordinators worldwide

  • Create and manage main corporation website. Database driven and user interface for executives to update and ask for report

  • Create corporate PO and departmental payment request and processing system.

  • Manage corporation hardware, software and related equipment purchasing.

  • Develop the overall company IT, server, networking, desktop/laptop, Intranet, Extranet, security, business continuity and disaster recovery strategies.

  • Video editing and directing, photographer


Billing and Tech Support Professional                                              January 1997 – May 2000

Fidalgo Networking, 1725 Continental Place, Suite D, Mount Vernon, WA

  • QuickBooks Administrator.

  • Data entry into user database and QuickBooks for billing.

  • Tech Support, Phone support for dial-up and networking issues.

  • Jon Beck, Resource Chief, South Whidbey Fire / EMS (360)661-2817

  • Thomas Beard, System Administrator, Island County (206) 999-9717

  • Rev. Andy Voelker, Senior Pastor, Christian Life Community Church (360) 331-5778

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